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What is a VgnBox gift voucher?

VBites gift vouchers can be used to buy any item sold in our webshop at

We offer the flexibility to purchase gift vouchers for any amount up to £500.00. You have the option to conveniently print your gift vouchers from home or send them by e-mail or physical mail to recipients anywhere in the UK.

Once you have received a gift voucher, you can reuse the gift code on the voucher multiple times. Feel free to use the gift code until the entire balance of the voucher has been utilised. This allows you to enjoy your purchases without any limitations until the voucher balance is fully spent.

When will the gift voucher arrive?

Please be informed that e-mail gift vouchers typically arrive within approx. 30 minutes after they have been ordered. However, please note that this timeframe is an estimate and may vary. It is important to remember that while you can print your gift voucher multiple times, the code it contains can only be redeemed once.

Yikes! The VBites e-mail gift voucher I ordered didn't arrive.

It is important to verify with the recipient if their email settings permit messages from our domain, This ensures that the gift voucher email is delivered to their inbox without any problems. We should provide them with our domain information so that they can add it to their email whitelist or adjust their settings accordingly. By doing so, they will be able to receive the gift voucher smoothly.

To explore the wonderful range of items available in our shop, simply browse through the site and add the desired goods to your basket by using the "Add" buttons. Once you have added all the items you want, proceed to complete your order. To do this, you will need to place the order with us.

How do I use my voucher?

1. In the shopping basket on the right side of the screen, click on "Checkout".

2. Review your basket and add any special comments in the comments box.

3. Click on "Proceed".

4. If you are an existing customer and have not logged in yet, you must do so at this point. If you are a new customer, please follow the on-screen instructions to register with

5. Check that all the details on the Identification page are correct.

6. Take a moment to complete our quick customer survey by clicking on "Help Improve our service". You will be redirected back to the Identification page after submitting the survey.

7. If all the details are correct, click on "Checkout".

8. If you have spent more than the value of the gift voucher, you will need to enter your card details at the top of the page. Please ensure that the billing address on the Identification page matches the address of the credit card you are using.

9. Below the card details, under the heading "Gift Voucher", there is a box where you can enter your gift voucher code. Enter it exactly as it appears in your email, then click on "Enter Code".

10. Before placing your order, you must confirm that you have read and agree to our terms and conditions. You can do this by checking the box.

11. Click on "Place Your Order"

12. That's it! You will receive an email confirming that we have received your order. We will keep you informed about the progress of your order through our systems.

13. If you have spent less than the full total of your gift voucher, you can use the same gift voucher code the next time you shop until the full total of the gift voucher has been redeemed.

Sign up as a VgnBox member to start enjoying the loyalty program. 


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